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Mariana Rosette Monahan

Head of Product for Customer Experience at Intrivo Diagnostics

Mariana Rosette Monahan has a wealth of experience in the field of User Experience Architecture. Mariana is currently the Head of Product for Customer Experience at Intrivo. Prior to this, they held the role of Principal User Experience Architect at Walgreens from 2016-2021. During their time there, they led an array of omnichannel features, including customer and employee facing experiences, and designed an online and in-store communication preferences tool. From 2014-2016, they worked as a Senior User Experience Architect as a consultant. From 2012-2016, Mariana worked as a Senior User Experience Architect at VSA Partners, Inc., helping Fortune 500 companies define their digital strategy and redesign their online presence. In 2011, they held the same role at Walgreens, where they led UXA for the Cross Site team in the areas of Registration and Account. From 2009-2011, Mariana was a Senior User Experience Architect at Sears Holdings Corporation, where they worked on the development and testing of workflows and wireframes for Sears Marketplace. Additionally, they held the role of Design Consultant at DiBari Innovation and IIT Institute of Design, where they helped develop sustainable appliances and worked on the design and development of ELR, respectively.

Mariana Rosette Monahan received their MBA in Marketing from the Illinois Institute of Technology between 2007 and 2008. Prior to this, they earned a BFA in Industrial Design from the Savannah College of Art and Design between 2003 and 2007.

Links

Previous companies

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Timeline

  • Head of Product for Customer Experience

    November, 2021 - present