Wilfred Manuel is an experienced IT professional currently serving as an Application Monitoring Analyst at Introlligent since July 2025. Previously, Wilfred worked at Mphasis from August 2021 to July 2025 as a Site Reliability Engineer, where responsibilities included building and managing over 30 Splunk dashboards, handling high-severity incidents, configuring AppDynamics for performance monitoring, and optimizing alert systems to reduce noise and improve mean time to recovery (MTTR). Earlier in the career, roles included Software Engineer and Associate Software Engineer. Wilfred holds a Bachelor of Engineering in Electronics and Communications Engineering from KLE Technological University, completed in 2021, and has a foundational education from Adarsh PU College and St. Mary's High School in Hubli.
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