Adam Viktor M. has extensive experience in the customer service and call center industries, holding various leadership roles since 2001. Currently serving as the Head of the Front Office department at Intrum since February 2019, Adam has also led the Call Center and Unsecured Call Center departments. Previous experience includes the role of Organizer and Volunteer Coordinator at Spartan Race, Inc. from January 2014 to January 2021, Customer Service Lead at Intrum Justitia Hungary, and several leadership positions at AEGON Mortgage Hungary and Budapest Bank - GE Capital. Adam's early career began at Citibank, focusing on sales and customer service.
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