George Sotiropoulos

George Sotiropoulos currently serves as the Managing Director of Intrum BTB Consulting Services, where responsibilities include implementing innovative debt collection solutions through the Ophelos Agentic AI-bot and achieving high debtor satisfaction rates. Previously, George Sotiropoulos held key roles such as Group Program Implementation Director at Intrum, where successful fintech transformations were delivered, and Managing Director at Cycle Credit S.A. within the ICAP group, overseeing substantial operations in debt recovery for both individual and corporate clients. Additional experience encompasses leadership positions in risk management and retail strategy at major financial institutions, including Citi and Bank of Cyprus, complemented by a solid educational background with an MBA from Cardiff University and a Bachelor's degree in Economics.