Shanika Charles

Shanika Charles serves as the Global Head of HR Digitalisation, Change Management, and Diversity and Inclusion at ArcelorMittal since November 2023. Concurrently, Shanika holds the position of Global People Technology and Analytics Director at Intrum, a role undertaken since April 2022. Previous experience includes tenure at PwC as Director and HRIS Senior Manager, as well as roles as Manager and Senior Associate/HCM SaaS Consultant. Earlier positions include HR Systems roles at dmg media and Croydon Council. Academically, Shanika holds an MSc in Human Resource Management and Organisational Analysis from King's College London, a PhD in Organisational Psychology from Birkbeck, University of London, and a BSc in Business Studies and Law from Middlesex University.