James Badia is an experienced IT professional with a strong background in desktop support, service desk operations, and network management. Having worked as a Desktop Support Technician at ProActive Business Solutions, Inc. and IT Regional Service Technician at Robert Half, James has honed skills in asset management, hardware and software troubleshooting, and local network issue resolution. James served in the Army National Guard as a Cavalry Scout and Computer/Detection Systems Repairer, gaining valuable experience in soldering, basic electronics, and networking. Currently employed as a Service Desk Analyst II at Intuit and a Networking and Information Technology Contractor at Reno Tech Source, James specializes in troubleshooting network issues and configuring remote site devices. James holds a Bachelor of Science in Information Technology and a Master of Science in Information Technology Management from Western Governors University, alongside additional coursework in Network Operations and Security.
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