Janisha Jones currently serves as an IES Customer Success Manager for Mid-Market at Intuit, following a tenure at Accenture as a Senior Customer Success Manager focused on AI. With extensive experience in customer success roles across various industries, Janisha has demonstrated expertise in managing strategic accounts, implementing cloud solutions, and enhancing customer relationships. A strong advocate for professional development, Janisha has hosted learning sessions and utilized data analytics to drive customer satisfaction and retention, achieving significant business results through upsells and renewals. Janisha's educational background includes a Bachelor's Degree in Marketing from Georgia State University.
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