Olivia Y. is a skilled Service and UX Designer with experience spanning multiple leading companies, including Intuit, interpret AI, Vee, Volvo Group, Amazon, Google, and eBay. Currently serving as a Service Designer and UX Designer at Intuit since June 2024, Olivia has demonstrated expertise in delivering innovative user experiences, optimizing internal processes, and enhancing product design through user research and usability testing. Notable achievements include improving user retention and recruitment efficiency at Vee, enhancing accessibility for aging populations at Amazon, and successfully revamping apps to cater to specific demographics. Olivia holds a Master of Arts in Service Design from Savannah College of Art and Design and a Bachelor of Science in Applied Mathematics from The University of Georgia.
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