Shailesh Dubale is a dynamic and results-driven leader in Customer Experience, currently serving as Principal of Service Experience Strategy & Management at Intuit. Shailesh previously held the position of Senior Customer Experience Manager at Cisco, where they successfully implemented transformative strategies across various functions, enhancing customer engagement and satisfaction. With extensive experience at organizations like Cisco Systems and Oracle, Shailesh is skilled in bridging business needs with technical solutions, utilizing data-driven insights and customer feedback to foster innovation. They hold a Bachelor of Engineering in Electronics and Telecommunication from Amravati University and have pursued advanced studies in Project Management at Stanford University. Passionate about community service, Shailesh actively volunteers and mentors students in STEAM initiatives.
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