Wail Mohammed

Wail Mohammed is an experienced IT professional with a diverse background in technical support and consulting. Currently serving as an Associate Consultant-HELPDESK at invenioLSI since August 2022, Wail provides application support for the FTA. Concurrently, Wail has been with Yas Marina as an IT Support Engineer since January 2021, focusing on diagnosing and troubleshooting hardware and software issues. Previous roles include IT Engineer positions at Dubai Municipality and JumboForce, where responsibilities included payroll systems and technical assistance. Earlier career highlights include serving as a Customer Support Specialist at noon and a Service Desk Support at Aramex, alongside foundational experience as a Contact Center Advisor at MTN Sudan and as an IT Technical Support Trainee at Khartoum Educational Hospital. Wail holds a Bachelor's degree in Management Information Systems from Sudan International University, completed in 2012.