Matt Mansell

Director Of Customer Success at Inventory Locator Service,® LLC

Matt Mansell has extensive work experience in customer success and sales roles. Matt started their career in 1998 as a Purchasing Director at Genesis Communications, Inc., where they supervised procurement processes and established relationships with suppliers. In 2010, they joined Inventory Locator Service,® LLC as a Sr. Manager Customer Sales and Support, where they managed domestic and international sales operations and implemented targeted sales and marketing strategies. Matt later became the Sr. Manager Customer Success, leading a diverse team dedicated to optimizing the customer experience and maximizing retention. Currently, they hold the position of Director of Customer Success, where they manage the customer success team, develops scalable and customer-centric processes, and actively participates in client discussions to drive desired customer outcomes.

Matt Mansell obtained a Bachelor of Science (B.S.) degree in Business Administration and Management from the University of Mississippi from 1998 to 2001. Matt also has a certification in the Hearst: Leadership Development Program from Harvard Business Publishing Corporate Learning, although the specific date of completion is not provided.

Location

Hernando, United States

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Inventory Locator Service,® LLC

Since 1979, Inventory Locator Service, ® LLC has provided information via its global online marketplace to enable members in the aviation, marine, and defense industries to buy and sell parts, equipment, and services. With over 85 million line items of available inventory, 75,000 customer accesses each day, and 23,000+ members, ILS is the first, largest, and most active business-to-business electronic marketplace serving these industries. ILS is also focused on expanding its B-to-B electronic marketplace to give customers advanced business tools and services. ILS employs state-of-the-art technology to ensure rapid information distribution along with maximum security and reliability. Based in Memphis, TN, ILS has offices in Atlanta, Boston, Dallas, Dubai, Frankfurt, Istanbul, London, Los Angeles, Miami, New Delhi, New York, Paris, Philadelphia, Phoenix, San Diego, Shanghai, Singapore, St. Louis, and Washington, D.C. ILS is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.


Employees

51-200

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