Joost van Kuijk

Joost van Kuijk has extensive experience in customer service and management, currently serving as the Manager of Sales Support and previously as the Team Leader for the Customer Contact Center at Inventum Huishoudelijke Apparaten since June 2015. Prior roles include Supervisor of Customer Service at HIM Retail B.V., where Joost was responsible for revamping call center processes following the company's reorganization. Joost also worked as an Operation Specialist at de Harense Smid, focusing on optimizing customer-related processes, and held various roles at Elektrokoopjes.nl, starting as a Customer Service Representative and progressing to Head of Consumer Affairs. Joost's responsibilities throughout these positions have included process optimization, team management, complaint resolution, and enhancing customer communication.