Gloria del Rey

Gloria del Rey is an experienced customer service professional with a comprehensive background in managing support teams and order management. Currently serving as the Senior Customer Service Manager at Invicta Stores since May 2017, Gloria oversees daily operations for two ecommerce websites. Previous roles include Customer Service Manager at The SWI Group from August 2010 to April 2017, where responsibilities included supervising representatives and training staff for improved efficiency, and Customer Service Manager at LP Watch Group from September 2002 to August 2011, managing a team of customer service agents and watchmakers while providing quality assurance. Gloria graduated from Monsignor Edward Pace High School in 1986.