Alisha Joseph

Alisha Joseph is an experienced operations professional currently serving as a Senior Operations Analyst at Invisible since May 2024. Previously, Alisha held the position of Operations Manager for Internal & Partner Teams at Tovala from August 2022 to January 2024, leading a remote team and significantly improving quality and customer satisfaction scores. Prior to that, Alisha worked as an Operations Manager at Uber Freight, where performance metrics were enhanced by 30% through strategic recruitment and onboarding initiatives. At ShipBob, Inc., as a Senior Manager, Alisha managed a substantial revenue-generating team while implementing cost-saving measures through workflow analysis. Alisha's career began at Grubhub as a Senior Manager, where project timelines were improved by 15% through effective stakeholder collaboration. Alisha holds a Bachelor of Business Administration in Project Management from American InterContinental University.