Eric W.

Eric W. is an experienced Incident and Change Manager currently employed at Invitation Homes since October 2022, where responsibilities include leading the Change Management process and evaluating the impact of planned changes. Prior to this role, Eric served as a Major Incident Manager at JPMorgan Chase & Co. from July 2018 to October 2022, facilitating the restoration of services during outages and documenting incident information. Eric's earlier experience at Nationwide Insurance spanned from February 2008 to July 2018, including roles as an Incident Manager, HRIT Operations Specialist, and Computer Operations Analyst, focusing on incident prioritization, HR application support, and coordination of nightly batch processing operations.