Invoca is the leader in conversation intelligence for revenue teams that enables marketing, sales, customer experience, and eCommerce teams to understand and immediately act on the information consumers share via conversations.

Marketing

Software

Invoca

Invoca's headquarters in Santa Barbara, CA, United States

Gregg Johnson

Nathan Ziv

Peter Isaacson

Ben Sullivan

Colin Kelley

Teresa Dietrich

Matt Diederichs

Michael DiFilippo

The Customer Success team at Invoca is dedicated to ensuring clients achieve maximum value from the company's conversation intelligence solutions. This team works closely with customers to provide onboarding and ongoing support, address inquiries, and share best practices. By leveraging data analytics and a deep understanding of customer needs, they drive adoption, enhance user experience, and foster long-term relationships, ultimately contributing to customer retention and growth.

Customer Success

The Engineering and Technical Roles team at Invoca is responsible for developing and maintaining the platform that powers conversation intelligence solutions. This team excels in site reliability, software engineering, and information security, ensuring high performance, security, and scalability of the system. They collaborate closely with product and technical services to continually enhance and innovate on the tools that empower revenue teams to harness actionable insights from consumer conversations.

Engineering and Technical Roles

The Sales and Marketing team at Invoca drives revenue growth by integrating conversation intelligence into strategic initiatives. They collaborate on crafting compelling marketing campaigns, optimizing customer engagement, and building strong relationships with enterprise clients. This team focuses on generating demand, enhancing brand visibility, and ensuring sales teams are equipped with actionable insights to maximize performance.

Sales and Marketing

The Product Management and Development team at Invoca is responsible for driving the creation and enhancement of conversation intelligence solutions. This team collaborates across disciplines—incorporating market insights, user experience design, and engineering—to develop innovative products that empower revenue teams to extract value from customer conversations. Their focus is on delivering intuitive, data-driven tools that improve marketing, sales, and customer engagement outcomes.

Product Management and Development

The Leadership Team at Invoca is responsible for setting the strategic direction and governance of the company, leveraging their expertise in sales, technology, finance, and customer success. They collaborate to drive growth, foster innovation in conversation intelligence, and ensure alignment across departments to enhance revenue generation and customer satisfaction.

Leadership Team

The Human Resources and People Operations team at Invoca is dedicated to cultivating a positive workplace culture and optimizing employee engagement. They focus on talent acquisition and diversity initiatives, support organizational development, and enhance employee experiences through strategic HR practices. This team ensures that Invoca attracts, retains, and develops top talent, aligning with the company’s mission to empower revenue teams.

Invoca

Org chart

Teams

Customer Success

Engineering and Technical Roles

Sales and Marketing

Product Management and Development

Leadership Team

Human Resources and People Operations

Offices

Invoca

Org chart

Teams

Customer Success

Engineering and Technical Roles

Sales and Marketing

Product Management and Development

Leadership Team

Human Resources and People Operations

Offices

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