Amber McGaughey

Amber McGaughey is an experienced Customer Success Manager currently at Invoca since October 2022, specializing in AI-powered conversation intelligence that enhances marketing, sales, and customer experience. Previously, Amber served as a Senior Customer Success Coordinator at Carpe Data from July 2017 to October 2022, focusing on predictive scoring and data products for the insurance industry. Earlier roles include Customer Success Coordinator and Customer Service Representative at Social Intelligence, where Amber contributed to social media analytics, and various positions at West Coast Athletic Clubs, including Group Fitness Instructor and Membership Representative. Amber holds an educational background from Santa Barbara City College.