Cineet Kaur is a seasoned professional with extensive experience in technical account management and customer support. Currently serving as a Technical Account Manager at Invoca since December 2020, Cineet has previously held roles including Implementation Manager and Senior Specialist in Customer Support. Prior experience includes a position as Customer Support Specialist at DialogTech, focusing on conversational analytics for marketing campaigns. From January 2011 to April 2018, Cineet contributed significantly to S&P Global Market Intelligence in several capacities, including Specialist in Contributor Operations and Products, where responsibilities encompassed product demonstrations, sales support, and client onboarding. Academic credentials include an MBA in Finance from ICFAI Business School, along with certifications in Operations Analytics and Customer Analytics from the University of Pennsylvania, and a B.Sc. (Hons) in Physics from Delhi University.
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