Kevin Grace is an experienced IT specialist with a current role as Sr. IT Specialist at Invoca, where responsibilities include managing employee support requests, onboarding, and project planning since May 2021. Prior to Invoca, Kevin served as a Service Desk Specialist at DialogTech and as Technology & Facilities Coordinator at Signal ™ A TransUnion Company, focusing on IT support, user management, and inventory control. Early in Kevin's career, experience as an IT Consultation Agent at Geek Squad involved direct client support for device setup and troubleshooting. Additionally, Kevin has a background in culinary arts, with roles as Sous Chef at SIP and Francesca's Restaurant Group, which involved menu creation and staff training. Kevin holds an A+ certification in PC Repair from Wilbur Wright College and an AAS in Culinary Arts from the Cooking & Hospitality Institute of Chicago.
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