Tabata J.

Tabata J. has a range of work experience in customer service and support. From 2017 to 2018, they worked as a Help Desk Assistant at Banco Internacional Ecuador, where they managed and responded to internal and external requests, provided reports and analysis, and offered guidance on various issues. From 2018 to 2020, they served as an Operational Support Analyst, managing information requests and ensuring compliance with regulatory authorities. From 2020 to 2022, they worked as an Interservice Analyst, providing customer support and solutions through different communication channels. Most recently, in 2023, they joined Invofox as a Customer Success Agent, establishing long-term relationships with clients and handling their incidents and tickets.

Tabata J. completed their education from 2015 to 2020 at Universidad de Las Américas (EC), where they obtained an Engineer's degree in Networks and Telecommunications. Prior to that, from 2013 to 2014, they attended EC English Language Centres Alumni to enhance their proficiency in English. Additionally, they have obtained certifications in "Desarrollo de Apps Móviles" from Google Actívate in April 2020 and in "Cloud Computing" from the same institution in March 2020.