Bruno Oliveira

Bruno Oliveira has a diverse work experience spanning various industries. Bruno began their career in 2007 as an Administrative Office Assistant at Prefeitura Municipal de Curitiba before moving on to work as an Assistant Waiter, Front Desk staff, and Communication and Customer Support Leader at Costa Crociere S.p.A. Bruno then worked as a Senior Marketing Communications Specialist at Royal Caribbean Cruises Ltd., where they were responsible for improving guest satisfaction and overseeing media management. Bruno also worked at CWB Tecnologia as an Implementation Analyst, handling client onboarding and contract evaluation. At LATAM Airlines, they served as an Airport Agent, assisting passengers, handling sales, and coordinating international and domestic travel. Most recently, Bruno worked at Hotéis Porto Sol as a Commercial Assistant, responsible for managing social media, reservations, and CRM systems. Bruno is currently working at Involves as an International Implementation Analyst.

Bruno Oliveira completed their undergraduate degree in Marketing from Universidade Paulista, which they attended from 2018 to 2022. In addition to their formal education, Bruno also obtained several certifications in various areas related to customer success and inbound marketing. Bruno received certifications such as "Introdução ao Customer Success" from RD University in June 2021, "Inbound Marketing" from HubSpot in June 2020, "Sales Software" from HubSpot in June 2020, and "Customer Success" from Sebrae in April 2020. Bruno also earned certifications in "Customer Success" and "Inbound Marketing" from RD University in April 2020, as well as certifications in "Marketing Digital" and "Qualidade de Atendimento ao Cliente" from Sebrae in April 2020.