Andrew Nguyen

Client Support Analyst at Iodine Software

Andrew Nguyen has diverse work experience spanning multiple industries. Andrew began their career as a Creative Director at Business Photography from 2013 to 2018, where they produced successful ad campaigns and collaborated with Advertisement Connection to increase revenue for various restaurants. Andrew then worked as a Server at Edoko Sushi & Robata from 2018 to 2020, demonstrating exceptional customer service skills in a fast-paced environment. Andrew transitioned to the University of Texas at Arlington in 2020, assuming the role of Project Lead for the UTA Information System Analysis & Design. During this time, they served as the primary point of contact for clients, developed an inventory system, and implemented quality improvement initiatives. In 2021, Andrew became the General Manager of KnockOut Sports Bar & Grill, where they implemented new health standards and marketing techniques, leading to improved health inspection scores and increased profitability. Currently, they are a Client Support Analyst at Iodine Software, leveraging their expertise to provide excellent support to clients. Overall, Andrew's work experience reflects their versatility, leadership skills, and ability to excel in different roles.

Andrew Nguyen completed their education at The University of Texas at Arlington from 2020 to 2021, where they obtained a Bachelor of Science degree in Management Information Systems, General. Prior to that, they attended Collin College from 2012 to 2019 and earned an Associate of Arts degree in Management Information Systems, General. Additionally, Andrew has obtained certifications such as the Hootsuite Platform Certification from Hootsuite in March 2021, and they also hold certifications in Amazon Web Services Cloud Practitioner, CompTIA Security, and Testout Security Pro, although the specific dates of obtaining these certifications are not available.

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Timeline

  • Client Support Analyst

    December, 2021 - present