Roger Butchers

Roger Butchers began their career in 1995 at 1-800-DENTIST as a Call Center Supervisor. Roger then became a Team Leader, developing call-handling scripts and facilitating sales skills training. Roger was promoted to Workforce Manager and led the department, providing leadership in the planning/forecasting of staffing requirements. Roger then became a Call Center Manager, directing Call Center managers and supervisors in pursuit of performance goals. Next, they were promoted to Call Center Outsource Manager, leading and driving the Call Center Change/Project Management functions. Roger was then promoted to Call Center Team Manager, leading a team of 15-20 contact center agents and successfully obtaining all conversion goals. Roger'sfinal role at 1-800-DENTIST was Senior Call Center Manager, engaging with executive leadership to report on performance and proactively recommending improvements. In 2021, Roger Butchers began a new role as Vendor Manager at iolo.

Roger Butchers attended Santa Monica College, where they studied History and Philosophy.