Showkat Kamal is a Technical Account Manager specializing in Digital Experience Monitoring (DEM) and Customer Success Management at ip-label. Currently, they manage enterprise accounts and lead the delivery of Ekara, a DEM solution aimed at enhancing performance and user experience. With a background that includes roles in sales, technical customer success, and quality assurance, Showkat has developed strong expertise in client relationship management and solution implementation. Their education includes a Bachelor's degree in Business Administration with a focus on Marketing and training in Python programming and Backend development.
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