IP Integration
Agneta Raciunaite has a background in psychology and counseling from the University of Roehampton. Agneta has held various roles such as Receptionist at Chelsea Natural Health Clinic, Client Relationship Manager at Career Intelligence, and Art Therapy International Volunteer at Cultural Canvas Thailand. Agneta has experience as a Sales Operations Coordinator at IP Integration and Team Leader at IKEA Group, where Agneta trained and developed teams, recruited new candidates, and worked as a Kitchens Designer demonstrating a high conversion rate and KPI's. Agneta excels in building rapport with customers and running seminars on product ranges.
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IP Integration
Exceptional Customer Contact. Our 20+ years of contact centre expertise in market sectors from gaming to retail has earned us the trust of our clients, from large corporations to SMEs. We are focused on creating intelligent and innovative contact centre solutions that deliver exceptional customer experiences. We understand that technology is only part of the solution to addressing business challenges within the contact centre. Its experts know the intricacies of people, technology, processes and customer demands and understand the realities of running a contact centre, as well as the practicalities of making advanced software deliver to its full potential. By looking at the challenges and business drivers in the contact centre, both today and in the future, we ensure its clients realise the full benefits of their contact centre technology by using it as an enabler to achieve measurable results and maximise investment value. Fully focused on business outcomes, we offer a comprehensive blend of contact centre operational experience, combined with deep technology expertise. This enables its experts to align the most appropriate technology for its clients’ needs, and ensure people are equipped in the short and long term to deliver exceptional experiences. Founded in 2001, we support more than five million customer interactions and 65,000 agents every day. Headquartered in Reading, UK, IPI also has offices in London and Manchester, as well as in the Philippines. For more information, please contact us or visit https://ipintegration.com/.