Pam R.

Pam R. serves as the Lead UX Architect at IPG Health, where responsibilities include developing human-centered engagement strategies for healthcare brands and leading UX research initiatives. With a robust background in UX design and product management, Pam has successfully increased user engagement and streamlined processes across multiple organizations, including notable achievements such as a 73% rise in sign-up completions at IPG Health and a significant reduction in drop-offs for patient scheduling at Teladoc Health. Holding a Master of Science in Strategic Design and Management from Parsons School of Design, Pam combines educational insights with extensive hands-on experience to enhance user experience across digital platforms, particularly within the healthcare sector.