The Engineering and Technical Roles team at ipSCAPE is responsible for designing, integrating, and maintaining the cloud-based customer experience solutions. They work collaboratively to ensure seamless functionality across various communication channels such as voice, web chat, email, and SMS, while also focusing on quality assurance and user experience. This team drives innovation by implementing advanced features, enhancing system scalability, and ensuring compliance, all to optimize agent productivity and improve customer satisfaction.
Aline bon Chiossi
Senior Ux/ui Designer
Archanaa Adhikari
Senior Test Analyst
Archanaa Adhikari
Sr Software Tester
Asad Maqsood
Devops Engineer
Gabriella W.
Product Integration Analyst
Justin Wellesley-Smi...
Senior Solutions Engineer
Patrick Wakano
Senior Voice Engineer
Peter Conneely
Senior QA Specialist
Robert Walley
Technical Specialist
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