Paul MacRo

Head Of Retail Operations at Ipswich Town FC

Paul Macro has over 20 years of experience in retail operations and management. Paul started their career as a Retail Manager at Anglia Cameras in 2002 and worked there until 2008. In 2008, they joined Ipswich Town FC as a Retail Store Manager, overseeing the running of two main retail stores and various mini pop-up retail outlets. Paul managed and maintained a team of 30 staff members. In 2015, Paul became Assistant Head of Retail at Ipswich Town FC, where they worked closely with the Director of Retail to deliver growth in turnover and profit. Paul was responsible for managing the retail department, including office-based staff, warehouse teams, store management teams, and full/part-time store-based staff. Paul also managed a mail order/online call center team and maintained high levels of customer service and satisfaction. Additionally, Paul negotiated with suppliers, ordered retail products, and managed the clubs wholesaling operation. In March 2021, Paul was promoted to the position of Head of Retail Operations at Ipswich Town FC.

From 1992 to 1999, Paul Macro attended Westbourne High School/Sixth Form. No degree or field of study was provided.

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