Billy R. is a Compliance Monitoring Associate at IQ-EQ, responsible for monitoring appointed representatives and serving a diverse client base of fund advisors and managers since May 2022. Previously, Billy R. worked at the Financial Ombudsman Service from July 2013 to May 2022, initially as an adjudicator assessing PPI mis-sale complaints and later training around 500 new employees. Earlier experience includes roles as an Underwriting Assistant at UK Export Finance, supporting the underwriting of export guarantees, and as a Junior Environmental Analyst at Thamesbank Insurance Services, where Billy R. excelled as a top home insurance salesperson. Educational qualifications include a Bachelor of Business Administration from the University of Kent and A Levels from Orpington College, along with GCSEs from Westwood Technology College.
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