Donna Shaw

Donna Shaw is an accomplished professional with extensive experience in grant management and call center operations. As an AVP/Supervisor at iQor since August 2014, Donna has excelled in hiring, training, and evaluating call center representatives while ensuring effective customer service. Prior to this role, Donna served as a Grant Reviewer Administrator at SAMHSA from November 2012 to June 2014, where responsibilities included reviewing grant applications, organizing review processes, and coordinating with program officers. Donna also held the position of Reviewer Administrator at the Administration on Aging, performing similar grant-related tasks. Educational qualifications include a Bachelor's Degree in Health Science from Morris College, earned between 2001 and 2006.