John Swain

John Swain is a seasoned professional in operations and account management with over two decades of experience in the marketing and customer service sectors. Currently serving as Vice President of Account Management at iQor since August 2022, John previously held the position of Director of Operations at iQor from 2011 to August 2022. Prior to this, John was the Director of Operations at Factor Nutrition Labs, LLC from 2008 to 2011, and at Vital Basics, Inc. from 1999 to 2007, where responsibilities included managing call centers and executing media buying strategies. John's career at Vital Basics, Inc. began as Sales Training Manager, advancing through positions such as Business Development Manager and Call Center Manager. John holds a Bachelor’s degree in History/Education from Western New England University.