Mark Johnson

Mark Johnson has over 25 years of experience in various leadership roles within the customer service and operations sectors. Mark currently serves as SVP of Client Services at iQor, a position held since September 2009, following a tenure as VP of Operations at the same company. Previously, Mark was the President of the Greater Charleston Call Center Alliance, where service on the Board of Directors focused on advancing the call center industry in the Charleston, SC area. Additional experience includes roles as Managing Partner at ADDIE Solutions, LLC, and earlier positions in talent management, training, and quality assurance across various organizations, including First Data Corporation and Jacobs Engineering. Mark's career also includes a background as a Nuclear Reactor Operator in the US Navy.