Sandra Ramos has extensive experience in the technology and service management sectors, beginning with a role as Team Manager at PTCONTACT from December 2000 to October 2007. Following this, Sandra served as Product Support Engineer at Fujitsu Services and held multiple positions at Fujitsu Technology Solutions from March 2010 to April 2013, including Change Manager, Operations Manager, and Service Desk Manager. Since August 2016, Sandra has been the Head of the European Centre of Excellence at IQVIA, responsible for the implementation and operation of the Service Desk, business development, and budget management. Sandra's education includes a period at EESO from 2002 to 2012.
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