Andy Gjertsen

Andy Gjertsen is a Senior Software Support Engineer 1 at IR, where recognition from management has been received for effectively resolving deployment and configuration issues. Prior to this role, Andy worked at Verint Video Solutions as a Sr. Support Representative, handling advanced troubleshooting and customer service inquiries. Experience also includes providing technical support for JPMA, Inc., assisting with proprietary Point of Sale Software across numerous retail locations, and a brief tenure as an Assistant Manager at Walmart. Andy holds a Bachelor of Arts in Business Administration from the University of Northern Colorado.