Cedie Aerole Q.

Cedie Aerole Q. is an experienced professional in process improvement and quality assurance, currently serving as the Process Improvement Lead at iRhythm Technologies, Inc. since January 2024. Prior roles include Process Excellence Leader at Unifin Inc, Senior Manager of Quality Assurance and Process Improvement at an undisclosed company, Customer Experience Lead at Ubiquity, and several positions at Telstra, including Learning Lab Continuous Improvement Specialist and Root Cause and Improvement Specialist for Digital and Live Chat. Cedie Aerole Q. holds a Bachelor’s degree in Business, Management, Marketing, and Related Support Services, obtained from 2009 to 2013.