Iris
Eduardo Labanca is an experienced professional in account management and operations, currently serving as Vice President of Global Account Management at Iris Powered by Generali since January 2021. Prior to this role, Eduardo held positions including Senior Account Director at Generali Global Assistance North America and Head of Operations at CareLinx. Eduardo's extensive career spans over two decades, with significant roles at Generali Global Assistance North America, Europ Assistance, and Viação Aérea São Paulo S.A. - VASP, where responsibilities ranged from operations supervision to customer service in the travel industry. Eduardo holds degrees in Journalism from Faculdade Hélio Alonso and Business Administration from Universidade Anhembi Morumbi.
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Iris
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Iris® Powered by Generali is a B2B2C global identity and cyber protection company that offers always-available identity resolution experts and tech-forward solutions that uncomplicate the protection process. A division of the multinational, 190-year-old Generali, we opened our first Washington, D.C. office in 1983 with a simple mission, bringingcustomers from distress to relief – anytime, anywhere. It’s a calling we’ve held close to our hearts for decades now, and it’s made helping victims of identity theft and cybercrime feel like the most natural thing in the world for us. Although there was no business model to follow in launching such a service, we knew victims desperately needed an advocate to help them navigate a notoriously difficult process. That’s how we became one of the very first identity theft resolution providers in the U.S. in 2003. Today, our offering combines the world’s most caring, empathetic, expert assistance and support with the world’s most user-friendly and accessible identity protection technology. Our flagship product, Iris OnWatch®, encompasses the full circle of identity and cyber protection with powerful monitoring and alerts, proprietary device protection, 24/7 award-winning resolution assistance, and more – all accessible from our sleek, user-friendly dashboard. We know that identity fraud and cybercrime is a global issue, requiring a global solution, which is why we’ve got one – no matter what your customers’ coordinates are. With a presence in over 90 countries and counting, our identity & cyber protection services continue to go wherever our partners’ businesses take them.