Jose Silva is a seasoned IT professional with a focus on providing comprehensive technical support. Currently serving as a Senior IT Support Specialist at Iron Woman Construction & Environmental Services since May 2021, Jose provides first-line Help Desk support for a range of software including Microsoft Office 365, Foundation Software, and various construction-related applications, while also diagnosing and troubleshooting hardware and software issues. Prior to this role, Jose worked as a Desktop Support Technician I at DaVita Kidney Care from September 2019 to May 2021, where responsibilities included handling escalated issues and supporting executive team members with advanced technical needs.
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