Joe Cruz

Joe Cruz is an experienced Business Analyst currently serving in a 3rd Tier Tech Support role at a company in Washington, DC, since December 2012, where responsibilities include generating daily statistics reports using Remedy 7. Prior to this role, Joe has held various positions at Irving Burton Associates, starting as a Sr. Analyst/Trainer from April 2005 to April 2012, which involved extensive travel across the United States to train immigration officers on software and process management. Joe also worked as a Business Analyst at Irving Burton Associates from October 2009 to March 2012 and has been a Business Analyst/Software Tester at the company since May 2012. Joe Cruz holds a Master of Arts in Human Resources Development from Bowie State University, obtained between 1992 and 1995.