Yasmim Cesar Diniz de Oliveira

Customer Support Service Coordinator at isaac

Yasmim Cesar Diniz de Oliveira has a diverse range of work experience. Yasmim started their career as a Gerente de Projetos e Assessora de Gestão de Pessoas at Fluxo Consultoria, where they gained valuable skills in project management, team management, and client negotiation. Yasmim was also responsible for recruitment, selection, and organizing training and integration events.

Following this, Yasmim worked as an Estagiária de Gerenciamento de Obras at Stewart, where they had the opportunity to oversee residential construction sites, manage inventory, purchase materials, and coordinate with clients for approvals and potential project changes.

Yasmim then interned as an Estagiária de Processos e Cronograma de Obras at A+ DESAMIANTAGE, where they optimized and integrated company processes using dynamic spreadsheets. This internship challenged their to use French language skills and convince the company owners to adopt more efficient methods.

Yasmim also worked at Grupo SOMA as an Estagiária em Planejamento Estratégico, focusing on performance and goal management for the company. Yasmim calculated and distributed bonuses for employees based on achievement of targets.

At Escola Eleva, Yasmim held multiple positions, starting as an Estagiária de Operações and later becoming an Assistente de Operações and Coordenadora de Operações. In these roles, they supported operational teams, managed processes and workflows, and ensured integration between different departments.

Their most recent position is as a Customer Service Support Coordinator at isaac. Yasmim began this role in June 2023, but no end date is provided.

In addition to their professional experience, Yasmim spent a year studying abroad in France as an Estudante de intercâmbio at Mines Alès Alumni. This experience allowed their to grow both personally and professionally.

Overall, Yasmim has a strong background in project management, operations, and customer service coordination, with a demonstrated ability to adapt to different environments and work effectively in challenging situations.

Yasmim Cesar Diniz de Oliveira's education history is as follows:

From 2022 to 2024, Yasmim attended FGV - Fundação Getulio Vargas, where they pursued an Executive MBA in Gestão Empresarial.

Between 2012 and 2019, Yasmim studied at Universidade Federal do Rio de Janeiro, completing a Bachelor's degree in Engenharia Civil (Civil Engineering).

In 2015 and 2016, Yasmim also had a study experience at Ecole des Mines d'Alès, but the specific degree obtained and field of study during this time are not provided.

Links

Org chart

Timeline

  • Customer Support Service Coordinator

    June, 2023 - present

View in org chart