Isabel Group
Dominique Waelkens has extensive experience in customer support and technical roles, primarily at Isabel Group since January 1999, where the current role focuses on serving as the Single Point of Contact for customer services during the migration to Dynamics 365 and managing the transfer of the knowledge base. Previous titles at Isabel Group include 2nd Line Support Team Leader, Technical Support Team Lead, User Helpdesk Liaison Officer, and Technical Writer, with responsibilities involving the creation and maintenance of user manuals and knowledge management systems. Earlier experience includes a position as Magazijnmedewerker at Rano from May 1988 to December 1998.
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Isabel Group
Isabel Group is Belgium's first fintech and helps banks, businesses and accounting firms take a step forward by simplifying their administrative processes. We ensure the smooth and secure exchange of documents, payments and identities between all the parties in your financial chain by connecting them with each other. In doing so, we create a flawless flow of information and transactions. The result? New insights and better decisions. More than 90,000 organizations now run smoothly thanks to us. We make fintech a day-to-day reality for them. We don’t do it on our own. It’s made possible by the efforts of our 340 colleagues and a unique ecosystem of clever partnerships: with the Belgian government, hundreds of European banks, dozens of financial software providers and many others. Our solutions: Isabel 6, Ponto, Zoomit, CodaBox, ClearFacts, KUBE, TruliUs, SignHere, Clearnox and BookMate