Dominique Waelkens

Dominique Waelkens has extensive experience in customer support and technical roles, primarily at Isabel Group since January 1999, where the current role focuses on serving as the Single Point of Contact for customer services during the migration to Dynamics 365 and managing the transfer of the knowledge base. Previous titles at Isabel Group include 2nd Line Support Team Leader, Technical Support Team Lead, User Helpdesk Liaison Officer, and Technical Writer, with responsibilities involving the creation and maintenance of user manuals and knowledge management systems. Earlier experience includes a position as Magazijnmedewerker at Rano from May 1988 to December 1998.