iSAMS By IRIS
Paul Nugent is an accomplished professional with extensive experience in customer support and analysis, currently serving as Customer Support Team Lead at iSAMS Ltd since July 2020, following roles such as Senior and Customer Support Analyst. Previously, Paul held positions at Coventry Building Society from April 2016 to February 2020, including MI Reporting Analyst, Recruitment Analyst, and PMO Analyst, where responsibilities encompassed reporting, onboarding, and project governance. Prior experience includes Applications Support Analyst at Travis Perkins plc and Junior ASP.NET Developer at Peninsula Business Services. Paul began a career at Taxwise Services Ltd as Online Development & Support Analyst and Claims Administrator, gaining valuable skills in customer service and technical support. With strong technical proficiency in ASP.NET, SQL Server, and Agile methodologies, along with skills in project planning and system requirement management, Paul contributes effectively to team environments and stakeholder communication.
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iSAMS By IRIS
Founded in 2005, iSAMS By IRIS is the market leader in cloud-based, multi-platform education administration solutions. Transforming the way schools store, manage and communicate information, iSAMS offers a world-class Management Information System (MIS) and Student Information System (SIS) that is intuitive to use, flexible in its approach and accessible globally. iSAMS has quickly established itself as a leading and credible MIS/SIS partner, working with over 1,600 schools across the world. Our experienced and dedicated team remains determined in their quest to provide outstanding solutions for all our clients. Constantly developing, updating and improving the MIS/SIS with its portfolio of integrated modules, portals and apps, iSAMS helps schools to streamline and enhance their information management while they focus on delivering excellence for their students. To date, iSAMS is present in schools across 90 countries across the UK, Ireland, Europe, the Middle East, Asia, North America, South America, Africa and Oceania.