Laura Softley is a lifelong underwriting professional with 27 years of experience in personal and commercial lines, including admitted, non-admitted, and E&S markets. Currently serving as the Director of Operations at ISC, Laura has previously held roles such as Personal Lines Underwriter at State Farm and GL Underwriting Supervisor at BTIS. With expertise in commercial underwriting, problem solving, and project management, Laura has successfully implemented new systems that enhance efficiency and productivity while contributing to product development and marketing strategies. Currently pursuing a Bachelor of Business Administration at the University of Sioux Falls, Laura is dedicated to delivering optimal solutions and fostering a positive work environment.
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