ISC-CX
Cristina Bajo Arredondo is a seasoned professional with extensive experience in project management, currently serving as the Global Lead Int Quality Control Specialists and International Project Manager at ISC-CX since June 2006. Cristina is responsible for operational management of international projects, collaborating with clients to define project guidelines, mobilizing local teams, and ensuring quality and timely delivery of results. Prior roles include Project Manager for Spain and Latin America, where effective communication with clients and coordination with local teams were paramount. Previous experience includes positions at Crowne Plaza® Hotels & Resorts as a Food and Beverage Assistant and at Starbucks Coffee España, S.L. as a Store Manager. Cristina holds a Master's in Audiovisual Translation from ISTRAD and has certifications in project management from INESEM Business School, along with degrees in Education and Citotechnology.
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ISC-CX
ISC-CX is one of the world’s only full-service digital customer experience agencies. The company offers a comprehensive set of CX programs and draws from 20+ years of benchmarks. It runs global, multi-lingual, omni-channel programs that pull in a vast amount of customer data. ISC-CX then combines and correlates all this data to reveal surprising insights that a single-focus agency would never see. In short: ISC-CX has the talent, tech, and tactics you need to turn your raw customer experience data into a brand-new business-changing perspective.