ISC-CX
Enrica Mazzei is an experienced professional with a diverse background across various roles. Currently serving as an Ufficiale della marina at Capitaneria di porto since October 2022, Enrica also holds positions as a Sport Advisor at Decathlon Italia, Collaboratore esterno at INTERNATIONAL SERVICE CHECK, and Marketing Manager at Flazio.com. Additionally, Enrica contributes as a Revisore analisi di mercato for Made To Sell | The Retail Performance Partner. Earlier experience includes roles as a Fotografo at Etnaland s.r.l. and Addetto alle vendite at Tc anfil in the computer industry. Enrica's career began as a group leader at cefo and as an Operatore call center at QE SRL. Enrica holds a degree in Civil Engineering from Università di Catania.
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ISC-CX
ISC-CX is one of the world’s only full-service digital customer experience agencies. The company offers a comprehensive set of CX programs and draws from 20+ years of benchmarks. It runs global, multi-lingual, omni-channel programs that pull in a vast amount of customer data. ISC-CX then combines and correlates all this data to reveal surprising insights that a single-focus agency would never see. In short: ISC-CX has the talent, tech, and tactics you need to turn your raw customer experience data into a brand-new business-changing perspective.