Customer Support and Success
About
The Customer Support and Success team at Isentia is dedicated to ensuring client satisfaction and optimal use of the company's media intelligence services. They provide assistance and guidance to clients in navigating SaaS platforms, address inquiries and issues, and proactively engage with customers to drive success and foster long-term relationships. This team plays a crucial role in understanding client needs, providing tailored solutions, and maximizing the value clients derive from Isentia's offerings across Australia, New Zealand, and beyond.