Daniel Le Serve

Daniel Le Serve has a diverse professional background, with experience in customer support, match day assistance, front of house roles, and community management.

Starting in 2022, Daniel currently works as a Customer Support Executive at ISMS.online, where they provide technical customer support through various channels.

Prior to that, Daniel worked as a Match Day Supporters Services Assistant at Brighton and Hove Albion FC from 2019 and as a Front of House Assistant at Glyndebourne from 2014. At both roles, they provided assistance to customers, guided them to their designated areas, and ensured excellent customer service.

In addition to their front-facing roles, Daniel also has experience in maintenance and compliance tasks as a Building Services Assistant at Glyndebourne and as a Property Component Data Entry Officer at Southdown Housing Association.

Daniel's background also includes community management, where they served as a Freelance Community Manager at My.com, responsible for content creation and engagement, and as a Product Community Manager and Service Community Manager at Gameforge, where they implemented marketing measures, managed forums, and supervised volunteer teams.

Before transitioning into customer service and community management, Daniel worked as a Factory Floor Worker at Brightwell, assembling products, and as a Match Day Safety Steward at Brighton and Hove Albion FC, where they ensured admission control and dealt with supporter inquiries.

Overall, Daniel Le Serve has a wealth of experience in customer support, event assistance, community management, and general operations.

Daniel Le Serve attended Seaford Head Community College from 1999 to 2004. Daniel completed their GCSE level education from 1999 to 2002, achieving a grade C or higher in English, Maths, Science, and Geography. From 2002 to 2004, Daniel pursued an AS/A Level degree in Business Studies. Prior to attending Seaford Head Community College, they attended Penrice Community College from 1997 to 1999, following the general curriculum.