iSON Group is one of the first ICT startups established in Africa. With over 10,000 employees in over 25 countries in Africa, we have been instrumental in up-skilling & reskilling our workforce and empowering women, in Africa. iSON Group is one of Africa’s leading ICT brand which offers solutions to meet the demands arising from the social transformation, shaping new lifestyles for individuals and creating values for the society.  It caters to a host of clients in verticals including Telecom, Banking, and Financial Services and Insurance (BFSI), Government, Retail, Utilities, Aviation, Fin Tech and many more.
 
iSON Group operates across five subsidiaries, namely  iSON Technologies, which concentrates on developing IT solutions for demanding businesses; iSON Xperiences (erstwhile iSON BPO) a specialist in proactive customer engagement and customer experience provider  partnering with leading brands, iSON Innovation and Investments, an initiative for driving consumer internet business in Africa, iSON Tower, a multi-country Tower Infrastructure sharing company in emerging markets and the recent enterprise being on the CSR front – iSON Foundation.

iSON Group

Ramesh Awtaney

Harmeet Singh

Raghvendra Verma

Tanmay Agarwal

Greg Lee

The Customer Service team at iSON Group is dedicated to providing exceptional support and engagement to clients across various industries including Telecom, BFSI, Government, Retail, and more. This team handles customer inquiries, resolves issues, and ensures a positive customer experience via direct assistance through multiple channels such as phone, email, and chat. They work proactively to maintain high levels of customer satisfaction and foster long-term loyalty.

Customer Service

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Team members

Other teams at iSON Group

Information Technology Team