Mark Stewart Naidoo

Mark Stewart Naidoo is an experienced professional in the contact center and business process outsourcing (BPO) industry, currently serving as the Contact Center Manager at iSON Xperiences since February 2018. In this role, Mark oversees internal operations of outbound campaigns, leading initiatives for Vodacom Device Insurance, Vodacom Funeral, and Roadcover Campaigns, while focusing on campaign performance reporting, project management, and stakeholder relationships. Previous experience includes positions as Campaign Manager at Altron Bytes People Solutions, Team Leader at Automated Outsourcing Services, and roles in sales and management at various companies including Inter-Active Technologies, Engen Willo Crest, and Investec Asset Management. Mark's career reflects a strong background in campaign management, performance analysis, and client relationship management. Education was completed at Woodlands Secondary School from 1991 to 1995.