Adil Safeer has extensive experience in educational project management and online support services. Currently at Nordea since September 2018, Adil delivers online support and has optimized workflows to enhance resolution speed by 20%. Concurrently, as an Online Support Specialist at ISS A/S since September 2020, Adil manages technical support operations while improving service efficiency. Previous roles include managing educational projects at KU - HUM and leading research in Science Education at the University of the Punjab and UNICEF. Adil holds multiple degrees, including a Ph.D. in Science Teacher Education and an MA in Policy and Management from Aarhus University.
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