Anil Gupta is an accomplished Global CRM Engagement Lead based in Mumbai, with over 15 years of expertise in CRM tools, data analysis, and people management. In their current role at ISS A/S, they drive data-driven excellence to enhance customer relationships and business growth. Previously, Anil held positions at various organizations including Capgemini India, where they managed reporting and analytics for Europe, and Avvas Infotech, where they contributed to strategic development for an eCommerce platform. Anil holds a Master of Computer Applications from Annamalai University and a Bachelor of Science in Mathematics from K.J. Somaiya College.
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